Sede: Manchesterweg 55 9744 TS Groningen NL
Paese di spedizione: Paesi Bassi
Ragione sociale : Wovar BV
Partita IVA: NL857896192B01
N° commerciale dell'azienda: 69500878
Contatta il venditore: Contattate il venditore direttamente dalla vostra Area Clienti alla voce "Tracciabilità dell'ordine".
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Scopri di piùWovar è il miglior marchio per viti, bulloni, dadi, punte per trapano e molte altre ferramenta. I materiali di fissaggio di Wovar sono caratterizzati dal giusto mix di qualità e convenienza. Viti e ferramenta sono la nostra passione. Per questo il nostro slogan è: Fissati per le viti!
Condizioni generali di vendita
General Terms and Conditions of Thuiswinkel
These General Terms and Conditions of the Dutch Thuiswinkel Organization (hereinafter: Thuiswinkel.org) have been drawn up in consultation with the Consumers' Association within the framework of the Coordination Group Self-Regulation Consultation (CZ) of the Social and Economic Council and come into effect on 1 June 2014.
Table of contents:
Article 1 - Definitions
Article 2 - Identity of the entrepreneur
Article 3 - Applicability
Article 4 - The offer
Article 5 - The agreement
Article 6 - Right of withdrawal
Article 7 - Obligations of the consumer during the reflection period
Article 8 - Exercise of the right of withdrawal by the consumer and costs thereof
Article 9 - Obligations of the entrepreneur in case of withdrawal
Article 10 - Exclusion of right of withdrawal
Article 11 - The price
Article 12 - Compliance and extra guarantee
Article 13 - Delivery and implementation
Article 14 - Duration transactions: duration, cancellation and extension
Article 15 - Payment
Article 16 - Complaints procedure
Article 17 - Disputes
Article 18 - Industry guarantee
Article 19 - Additional or deviating provisions
Article 20 - Amendments to the General Terms and Conditions of Thuiswinkel
Article 1 - Definitions
In these conditions, the following terms refer to:
- Additional agreement: an agreement whereby the consumer acquires products, digital content and / or services in connection with a distance contract and these goods, digital content and / or services are provided by the entrepreneur or by a third party on the basis of an agreement between that third party and the entrepreneur;
- Reflection period: the period within which the consumer can make use of their right of withdrawal;
- Consumer: the natural person who does not act for purposes related to their trade, business, craft or professional activity;
- Day: calendar day;
- Digital content: data that is produced and delivered in digital form;
- Duration agreement: an agreement that extends to the regular delivery of goods, services and / or digital content during a certain period;
- Durable medium: any tool - including e-mail - that enables the consumer or entrepreneur to store information that is addressed to him personally in a way that facilitates future consultation or use during a period that is geared to the purpose. for which the information is intended and which allows unaltered reproduction of the stored information;
- Right of withdrawal: the option for the consumer to cancel the distance contract within the cooling-off period;
- Entrepreneur: the natural or legal person who is a member of Thuiswinkel.org and who offers products, (access to) digital content and / or services to consumers from a distance;
- Distance contract: an agreement concluded between the entrepreneur and the consumer within the framework of an organized system for distance sales of products, digital content and / or services, whereby exclusive or partial use is made up to and including the conclusion of the agreement. one or more techniques for distance communication;
- Model withdrawal form: the European model withdrawal form included in Appendix I of these terms and conditions; Annex I does not have to be made available if the consumer does not have a right of withdrawal with regard to his order;
- Technology for distance communication: means that can be used to conclude an agreement, without the consumer and entrepreneur having to be together in the same room at the same time.
Article 2 - Identity of the entrepreneur
Name of entrepreneur: Wovar
Acting under the name / names:
- Wovar
Business address:
Wovar BV
Manchesterweg 55
9744 TS, Groningen
The Netherlands
Phone number: +31 (0)50 211 34 34
Availability:
Monday to Friday from 9 am to 5 pm
Email address: info@wovar.com
Company number: 69500878
VAT-number: NL857896192b01
Article 3 - Applicability
- These general terms and conditions apply to every offer made by the entrepreneur and to every distance contract concluded between the entrepreneur and the consumer.
- Before the distance contract is concluded, the text of these general terms and conditions will be made available to the consumer. If this is not a reasonable possibili ty, then the entrepreneur will indicate, before the distance contract is concluded, how the general terms and conditions can be viewed through the entrepreneur and that they will be sent free of charge as soon as possible at the request of the consumer.
- If the distance contract is concluded electronically, in deviation from the previous paragraph and before the distance contract is concluded, the text of these general terms and conditions can be made available to the consumer electronically in such a way that they can be can be easily stored on a durable data carrier. If this is not reasonably possible, before the distance contract is concluded, it will be indicated where the general terms and conditions can be inspected electronically and that they will be sent free of charge electronically or otherwise at the request of the consumer.
- In the event that specific product or service conditions apply in addition to these general terms and conditions, the second and third paragraphs apply mutatis mutandis and in the event of conflicting conditions, the consumer can always rely on the applicable provision that is most favorable to them.
Article 4 - The offer
- If an offer has a limited period of validity or is made subject to conditions, then this will be explicitly stated in the offer.
- The offer contains a complete and accurate description of the products, digital content and / or services offered. The description is sufficiently detailed to enable the consumer to make a proper assessment of the offer. If the entrepreneur uses images, these are a true representation of the products, services and / or digital content offered. Obvious mistakes or errors in the offer are not binding for the entrepreneur.
- Each offer contains such information that it is clear to the consumer what rights and obligations are attached to accepting the offer.
Article 5 - The agreement
- Subject to the provisions of paragraph 4, the agreement is concluded at the time of acceptance by the consumer of the offer and compliance with the corresponding conditions.
- If the consumer has accepted the offer electronically, the trader will immediately confirm receipt of the acceptance of the offer electronically. The consumer may dissolve the agreement so long as the entrepreneur has not confirmed receipt of this acceptance.
- If the agreement is concluded electronically, the entrepreneur will take appropriate technical and organizational measures to secure the electronic transfer of data and ensure a safe web environment. If the consumer can pay electronically, the entrepreneur will take appropriate security measures.
- The entrepreneur can - within legal frameworks - inform himself whether the consumer can meet his payment obligations, as well as all those facts and factors that are important for a responsible conclusion of the distance contract. If, on the basis of this investigation, the entrepreneur has good reasons not to enter into the agreement, he is entitled to refuse an order or request or to attach special conditions to the implementation.
- At the latest upon delivery of the product, service or digital content to the consumer, the entrepreneur will send the following information, in writing or in such a way that it can be stored by the consumer in an accessible manner on a durable medium:
-the visiting address of the business location of the entrepreneur where the consumer may notice their complaints;
-the conditions under which and the way in which the consumer can make use of the right of withdrawal, or a clear statement regarding the exclusion of the right of withdrawal;
-information about guarantees and existing service after purchase;
the price, including all taxes on the product, service or digital content; insofar as applicable, the costs of delivery; and the method of payment, delivery or implementation of the distance contract;
-the requirements for terminating the agreement if the agreement has a duration of more than one year or is indefinite;
if the consumer has a right of withdrawal, the model withdrawal form.
-In the event of an extended transaction, the provision in the previous paragraph applies only to the first delivery.
Article 6 - Right of withdrawal
For products:
- The consumer can dissolve an agreement regarding the purchase of a product during a reflection period of 100 days without stating reasons. The entrepreneur may ask the consumer about the reason for the withdrawal, but not oblige him to state his reason(s).
- The reflection period referred to in paragraph 1 starts on the day after the consumer, or a third party designated by the consumer in advance, who is not the carrier, has received the product, or:
if the consumer has ordere d s e v e r a l p r o d u c t s i n t h e s a m e o r d e r : t h e d a y o n w h i c h t h e c o n s u m e r , o r a t h i r d p a r t y d e s i g n a t e d b y h i m , r e c e i v e d t h e l a s t p r o d u c t . T h e e n t r e p r e n e u r may, provided he has clearly informed the consumer about this prior to the ordering process, refuse an order for several products with different delivery times.
if the delivery of a product consists of several shipments or parts: the day on which the consumer, or a third party designated by him, received the last shipment or the last part;
in the case of contracts for regular delivery of products during a certain period: the day on which the consumer, or a third party designated by him, has received the first product.
For services and digital content that is not supplied on a tangible medium:
- The consumer can dissolve a service agreement and an agreement for the supply of digital content that has not been delivered on a tangible medium within 14 days without giving reasons. The entrepreneur may ask the consumer about the reason for the withdrawal, but not oblige him to state his reason(s).
- The reflection period referred to in paragraph 3 starts on the day following the conclusion of the agreement.
Extended reflection period for products, services and digital content that has not been delivered on a tangible medium when not informing about the right of withdrawal:
- If the entrepreneur has not provided the consumer with the legally required information about the right of withdrawal or the model withdrawal form, the reflection period will expire twelve months after the end of the original reflection period determined in accordance with the previous paragraphs of this article.
- If the entrepreneur has provided the consumer with the information referred to in the previous paragraph within twelve months after the effective date of the original reflection period, the reflection period will expire 14 days after the day on which the consumer received that information.
Article 7 - Obligations of the consumer during the reflection period
- During the reflection period, the consumer will handle the product and packaging with care. He will only unpack or use the product to the extent necessary to determine the nature, characteristics and operation of the product. The starting point here is that the consumer may only handle and inspect the product as he would be allowed to do in a store.
- The consumer is only liable for the depreciation of the product that is the result of a way of handling the product that goes beyond what is permitted in paragraph 1.
- The consumer is not liable for the depreciation of the product if the entrepreneur has not provided him with all legally required information about the right of withdrawal before or at the conclusion of the agreement.
Condizioni di vendita dettagliate
Il prodotto che hai ordinato non soddisfa le tue aspettative, oppure non ne hai semplicemente più bisogno? Nessun problema, ti basterà rispedircelo! Per scoprire come farlo, segui le istruzioni qui di seguito. Termine per la restituzione Da Wovar ogni cliente ha 30 giorni a disposizione a partire dalla ricezione dell'ordine per effettuare un reso. Il termine per la restituzione comincia non appena ricevi il tuo ordine. Non c'è differenza fra una restituzione parziale o totale dell'ordine. Hai ricevuto un prodotto per errore oppure è danneggiato? Ti invitiamo allora a contattarci immediatamente per consentirci di risolvere il problema il più' presto possibile. Prodotti su misura I prodotti realizzati su misura ordinati da Wovar vengono realizzati in base alle specifiche inserite dall'utente. In questo caso, quindi, il diritto di recesso non è applicabile. La vendita è considerata definitiva dopo l'avvenuto pagamento. Condizioni per la restituzione In linea generale è possibile restituire qualunque articolo, a condizione che: - L'articolo non sia stato utilizzato; - L'articolo non presenti segni d'utilizzo; - L'articolo sia controllato e/o testato con la stessa cura che avresti se lo stessi esaminando in negozio.
Per ulteriori informazioni, puoi consultare le Condizioni generali di vendita
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Gnara 69 - 18 giorni fa
Ordinato color corten è arrivato acciaio
Barbara - 26 giorni fa
Molto efficienti! si era persa una confezione durante il trasporto ma me l'hanno rispedita subito!
Nnn - circa un mese fa
Prodotto errato, nn ricontattato.
Timi - circa 2 mesi fa
Non consiglio. Perché usa un impresa che consegna pacchi. Che non funziona il suo sito. Non consegnano veramente. Mandano il pacco indietro. Poi che mia moglie e sempre a casa per la piccola.
Bego - circa 2 mesi fa
Tutto perfetto
37063 - 9 mesi fa
Arrivato nei tempi previsti, posato secondo quanto atteso, ottimo risultato
Fabrizio2907 - 10 mesi fa
Ottimo venditore